Frequently Asked Questions
Everything you need to know about bringing Hansø Home into your living space.
What is the typical shipping timeline for furniture?
Most of our handcrafted pieces are processed within 3-5 business days. Standard shipping typically takes 7-14 business days depending on your location and the size of the item.
Do you offer international shipping?
Currently, Hansø Home ships to the continental United States, Canada, and select European countries. Shipping rates and delivery times vary by destination.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are not eligible for return.
How do I care for my Hansø wooden furniture?
To maintain the natural finish, we recommend dusting frequently with a soft, dry cloth and avoiding direct sunlight or harsh chemical cleaners. Use coasters to prevent water rings.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
Are your materials sustainably sourced?
Yes, sustainability is at our core. We prioritize FSC-certified timber, recycled textiles, and eco-friendly finishes to ensure our products are as kind to the planet as they are to your home.